Villabase Stay
Your guest care stops depending on who is awake.
Stay is a concierge OS, deliberately not another hotel-chain marketing CRM. Every reservation builds the guest profile, requests route to the person who handles them, and the itinerary attaches to a real booking rather than a mailbox.
Book a demoYour side, and the guest's side
Your side
Every reservation builds the guest profile. Nobody types a guest in twice.
- Guest profiles, preferences, and group bookings
- Concierge requests that confirm themselves by email
- Day-by-day itineraries and curated recommendation guides
The guest's side
A magic-link portal — no password, no app to download. Their stay, their itinerary, their requests, on their phone. It is built and in final rollout, so it is labelled as such rather than sold as shipped.
- Magic-link guest portal in final rollout
- Requests routed to the person who actually handles them
Why there are no Stay screenshots here
You have seen real screens of Flow and Connect on this site, and none of Stay. That is deliberate, and it is worth explaining rather than hoping you do not notice.
Stay holds guest data — names, phone numbers, where people are staying and when. Our only live deployment's guest records belong to real guests of a real villa company, and no marketing page is worth putting those on the internet. Flow and Connect have purpose-built demo datasets we can screenshot safely; Stay does not have one yet.
So: illustration here, and a live walkthrough on a call where you can see the actual product. Ask for the Stay walkthrough →
The part you cannot buy separately
Because Stay reads the same database as Flow and Connect, an agent-booked guest is a guest — not a record that has to be imported from somewhere. The profile is already there, the itinerary attaches to a real reservation, and the concierge request lands against the villa your operations team is already staffing.
WhatsApp is not wired — email and Telegram are. What Villabase does not do yet →